Frequently Asked Questions

Question 1

Do I need to download an app to use the QR menu?

Accepted Answer

No, your customers do not need to download any application. Modern phones' cameras can scan QR codes directly.

Question 2

How often can I update my menu?

Accepted Answer

You can update your menu at any time, unlimited times, and instantly. Changes are immediately reflected on all your customers' screens.

Question 3

Can customers without an internet connection see the menu?

Accepted Answer

An active internet connection is required to access the QR menu. Most restaurants and cafes nowadays offer free Wi-Fi for their guests.

Question 4

What is the cost of the QR menu system?

Accepted Answer

Our starter plan begins at $12/month. All plans come with 30-day free trial.

Question 5

In how many languages can I offer my menu?

Accepted Answer

You can offer your menu in unlimited languages. Your customers can select their preferred language and view the menu in their own language.

Question 6

What happens if the QR code gets damaged or lost?

Accepted Answer

You can download and print your QR code again anytime. You can also use the same QR code on multiple tables.

Question 7

How do I take customer orders?

Accepted Answer

After customers view the menu, they can call your waiter to place an order or place orders directly through the integrated ordering system.

Question 8

Is there technical support available?

Accepted Answer

Yes, all our plans include technical support. Professional and Enterprise plans get 24/7 priority support.

Question 9

Can I customize the menu appearance?

Accepted Answer

Yes, you can fully customize your menu appearance. Colors, fonts, logos and layout options are available.

Question 10

Can I see customer data?

Accepted Answer

Professional plan and above packages provide detailed analytics reports. You can track customer behaviors and menu performance.

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